FAQs

Frequently Asked Questions

Questions about your jeans, your order, or us? Start here. Can't find what you need — email hello@bubblegumusa.com and we'll sort it out.

Denim & Fit

What's Bubblegum USA denim made of?

How do I care for my jeans?

What's the difference between your fits?

How do I find my size?

Are the jeans pre-washed, or do I break them in myself?

Will the rhinestones, studs, or embroidery hold up in the wash?

Where is Bubblegum USA made?

Do you restock sold-out styles or sizes?

Shipping + Delivery

Do you offer free shipping?

What shipping options do you offer?

When will my order ship?

Where do you ship?

What carriers do you use?

Can I track my order?

Returns + Exchanges

What's your return policy?

How do I start a return, exchange, or report an issue?

Is there a return shipping fee?

Can I exchange for a different size?

How long until I get my refund?

Are all items returnable?

I bought Bubblegum USA from another retailer. Can I return it to you?

Orders + Account

Can I cancel or change my order?

What are your customer service hours?

Newsletter + Promotions

How do I get a discount on my first order?

Can I combine discount codes?

Wholesale + Collaborations

Do you sell wholesale?

I want to collaborate or feature Bubblegum USA. Who do I contact?

Brand + Philosophy

What is Bubblegum USA?

What does "Here since '96. Every fade has a story." mean?

What's Bubblegum USA's mission?

Still Have Questions?

Customer Service

Contact Us

Wholesale Inquiries

Showroom